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Advice caseworker
Cafés manager
Student groups coordinator
ABOUT US
East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.
Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. Our Docklands offices, meeting rooms and reception area were fully refurbished last year. In Stratford, we opened our new sitting-around areas, reception, performance rooms and meetings room. Last January, we opened our first café, Nook, on our Docklands campus. In September, we opened a second café, Idle, in Stratford.
We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're in the last year of our strategic plan and will be starting work on our next phase later this year.
If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities.
Diversity is one of the defining features of life at UEL, with over 180 nationalities represented in our student body. We are based in Newham, where more than 74% of residents are from Black, Asian and minority ethnic communities. As we grow our staff team, we are passionate about making our teams representative of the students we support and the communities we operate in. We therefore especially welcome applications from Black, Asian and minority ethnic candidates and other candidates typically underrepresented in leadership.
THE JOBS
Advice caseworker
Salary: £32,496
Person specification and job description
You’ll provide impartial advice to students on academic matters, and represent and support students in meetings and panels in more complex cases. You’ll use your experience to help us do more preventive work to help our students to take action on their own behalf.
You’ll have excellent attention-to-detail and maintain accurate and comprehensive casework notes.
Cafés manager
Salary: £38,746
Person specification and job description
As cafés manager, you'll be responsible for the management and operation of our social enterprise activity in our two cafés, including the co-ordination of supervision, staffing, cleaning, development and promotion, and delivery of excellent standards of service. Our cafés, Nook and Idle, employ almost 30 student staff, and their training and development is a key part of our social enterprise model.
You'll need to be enthusiastic about training and supporting our ever-changing team of student staff, who have a mix of catering experience - from extensive to none whatsoever - and ensuring we maintin top-quality service.
Student groups coordinator
Salary: £32,496
Person specification and job description
You’ll be responsible for supporting the development and delivery of activities and events, including establishing and working with student-led groups such as societies, communities, media and fundraising. You'll also deliver training and other development programmes for student leaders in student groups.
WHAT WE OFFER
We offer a 35-hour week, 25 days holiday plus bank holidays and a few extra days at Christmas (varies year-to-year), employer contributions to our pension scheme, an employee benefit scheme, and season ticket loans. Employees can also access more benefits through the University including an on-site gym and comprehensive training and development opportunities. Our campuses are well connected with public transport and are easily accessible.
As we are a customer-facing organisation, staff typically work four days on campus. Frontline staff (e.g. cafés, reception) have differetn arrangements.
HOW TO APPLY
Before you apply, you should read the tips below. Applicants must complete an application form. You may also include a short cover letter/statement (no more than one A4 page) but this is not compulsory. You should email your documents to su.jobs@uel.ac.uk in Microsoft Word or PDF format. We do not accept or read CVs.
The equality and diversity monitoring form is optional and staff reviewing your application are not able to see your responses to the monitoring form. However, completing it helps us to know if we are attracting applications which reflect our communities and our membership.
If you require the application form in a different format, please email us at su.jobs@uel.ac.uk
The deadline to apply is 08:00 on Monday 15 December. Interviews will take place on campus on Wednesday 17, Thursday 18 and Friday 19 December (varies by role).
TIPS FOR APPLYING
1. You're welcome to talk to us about the role before you apply. Ask us all your questions. Check we are on the same page. We don't want you to apply for a role which is very different from what you think it is. Feel free to email us on
su.jobs@uel.ac.uk to ask questions or to arrange a chat.
2. In the application form, you must provide a supporting statement outlining how you meet the criteria in the person specification relating to professional experience and education. You should provide clear evidence of your suitability for the post, giving examples of previous work, what you have done and how that relates to the post for which you are applying. It is insufficient to only list your duties in previous roles. You may write up to 1,400 words (around two A4 pages) so please use them in an effective manner.