Support and Adjustments at UEL: What you need to know
At UEL, every student has the right to access their studies and university life without unnecessary barriers. If you’re struggling here at university, there are numerous different routes to support you.
This might be due to a disability, long-term health condition, mental health challenges or neurodivergence, but you don’t have to be officially diagnosed to start getting help.
Here are some of the options available to you.
Disability and Dyslexia Team (DDT)
The Disability & Dyslexia Team can help you organise reasonable adjustments in your teaching, assessments, and learning environment. These are listed on a document called a Teaching and Learning Support Requirements (TLSR) form.
This might include support such as extended exam time, adjustments in class, assistive technology or changes to how material is delivered.
You can book a registration appointment with the team at any time. The earlier you do, the better they can tailor your support. Appointments can be face-to-face, by phone or online.
How to access DDT support
Student support services
UEL offers a wide range of support services for all students. This offering includes disability support, wellbeing and counselling, academic tutoring, and assistive technologies.
These services are designed to help you feel equipped, understood, and supported throughout your studies.
Support doesn’t require an event or diagnosis
You don’t need a formal diagnosis or to attend meetings to access support. You can start at any time. If you feel unsure about attending events or talking face-to-face, reaching out online or by phone is a great first step.
Additional support options
You may also be eligible for Disabled Students’ Allowance (DSA), a grant that can help pay for specialist equipment, mentorship, travel or study support related to your disability. It’s separate from university support and does not usually affect your student finance.
East London Students’ Union advice service
If you are experiencing difficulties with your TLSR adjustments, academic barriers, or feel your rights are not being respected, the East London Students’ Union advice team is here to help.
They offer free, confidential, independent advice to help you:
You do not have to manage difficult situations alone. Visit our advice pages for 24/7 advice, or fill in our contact form if you need to speak to someone.
Disabled Students Community Group
If you’d like to connect with other disabled students, including those who are neurodivergent, chronically ill, or managing mental health conditions, you are welcome to join the Disabled Students Community Group by the East London Students’ Union. We have regular meetups every term.
You can sign up for free here.
This group offers:
Engagement is always on your terms. Speak, listen, write, or simply be present.
Wellbeing and Mental Health Support
UEL provides mental health and wellbeing services for students who need emotional or psychological support. This may include wellbeing advisers, counselling, or guided referrals. If you’re struggling, you deserve support. Reaching out is a strength, not a burden.
Find out more about the University's Student Wellbeing Service and how to make use of their services here.
If You’re Hesitant or Unsure
You don’t need to be diagnosed.
You don’t need proof.
You don’t need to attend events.
You don’t need to “justify” what you’re feeling.
You can simply start by reading, exploring options, and taking the next step when you’re ready.
Whether you reach out today, next week, or months from now, your access needs matter, and support is in place to help you succeed.